A caring voice over the phone for support with mental health conditions between 5pm-11:30pm, 365 days a year.
People with mental health issues – as well as their carers, family and friends – can access a unique after-hours telephone help line. This unique service will broaden mental health support in two key ways:
The trained support staff answering the calls will have a personal lived experience of recovery and managing challenges to their mental health. They will draw on this experience of recovery in their support and understanding of the caller’s unique experience.
The service will be specifically after hours, operating from 5pm to 11.30pm, 365 days a year.